HP SmartBuy 250 G5, Intel Core i5-6200U (2.3GHz, up to 2.8GHz, 3MB Cache)4GB 1600 1D, 500GB 7200 2.5"", 15.6 LED HD SVA AG, UMA: HD 520, DVD RW, 802.11 a/b/g/n/ac (1X1); BT 4.2 BT, TV HD webcam, Win10Pro 64, 4-Cell 41Wh, 1/1/0
There are no returns on HP products. Normally a warranty is provided and the customer can call for technical support if needed.
The Aspire E5-553 and E5-523 have the same chassis, LED TFT LCD Matte 15.6"" (1920 x 1080), Processor: AMD FX 9800P, 2MB L2 cache, 2.70GHz, 3.60 max turbo clock speed), 1TB HDD and 128GB SSD. 16GB (8/8) DDR4, Discrete AMD Radeon R7 M440, 2GB VRAM, Battery Life (depending on configuration & usage) Up to 8.0 hours (MobileMark 2014).
Supplier can only accept defective product returns for this manufacturer. You may need to call the manufacturer directly depending on the sitaution.