Iconia W1-810-14ZE Tablet. 8"" (1280 x 800) IPS five-point touchscreen. Intel Atom Z3735G (2MB L2 cache, 1.33GHz, up to 1.83GHz burst frequency). 1GB (1) DDR3L SDRAM. 32GB e-MMC, microSD (SDXC compatible) card reader. Windows 10 Home (32-bit). Integrated Intel HD Graphics (311MHz base frequency, 646MHz burst frequency). 802.11b/g/n WLAN, Bluetooth 4.0, two webcams (front and back).Supplier can only accept defective product returns for this manufacturer. You may need to call the manufacturer directly depending on the sitaution.