Consumer Aspire Switch Alpha 12 SA5-271 2-in-1 Detachable. SDRAM 8GB (8) DDR3L SDRAM Upgradeable up to Not upgradeable Solid State Drive (SSD) 256GB Accessories Backlit keyboard, includes Acer Active Stylus Pen. OS Windows 10 Home (64-bit) Processor Intel Core i5-6200U Processor Specs (3MB Intel Smart Cache, 2.30GHz, up to 2.80GHz with Intel Turbo Boost Technology 2.0) Card Reader microSD (SDXC compatible) LED TFT LCD 12"" (2160 x 1440) Touchscreen 10-point Other LCD Features IPS, Zero Air Gap Technology Graphics Integrated Intel HD Graphics 520 Graphics Specs (300MHz base frequency, 1.0GHz max dynamic frequency) Communications 802.11ac 2x2 MU-MIMO WLAN, Bluetooth 4.0, two webcams (front and back) Battery Two-cell lithium-ion Battery Life (depending on configuration & usage) Up to 8.0 hours Interface Ports Tablet - DC-in, headphone/speaker, USB 3.0, USB Type-C Dimensions Tablet and keyboard - 11.5"" (292.1mm) x 7.9"" (201.4mm) x 0.6? (15.9mm) Weight Tablet and keyboard - 2.8 lb. (1.3kg). Tablet - 2.0 lb. (0.9kg) Chassis Gray Security TPM Other Sensors: gyroscope, accelometer (G sensor), e-compass, ambient lightSupplier can only accept defective product returns for this manufacturer. You may need to call the manufacturer directly depending on the sitaution.