Black No Touch Screen 15.6"" HD (1366*768), matte Intel Core i3-5005U 2.0GHz Broadwell N/A 4GB DDR3L (1600MHz) 2x Socket (one slot installed w/ 4GB, one slot open); Max Memory 16GB Intel HD 500GB 5400RPM DL DVD RW/CD-RW Windows 7 Professional (preloaded) w/ optional upgrade to Windows 10 64bit Professional 802.11AC VGA Camera Bluetooth 4.0 Chiclet 37WHrs, 4S1P, 4-cell Li-ion Battery Pack up to 9 hours
Supplier does not accept returns, you must contact the manufacturer.
Aspire Switch Alpha 12 SA5-271-724J 2-in-1 Detachable. OS Windows 10 Home (64-bit) Processor Intel Core i7-6500U Processor Specs (4MB Intel Smart Cache, 2.50GHz, up to 3.10GHz with Intel Turbo Boost Technology 2.0) SDRAM 8GB (8) DDR3L SDRAM Upgradeable up to Not upgradeable Solid State Drive (SSD) 256GB Card Reader microSD (SDXC compatible) LED TFT LCD 12"" (2160 x 1440) Touchscreen 10-point Other LCD Features IPS, Zero Air Gap Technology Graphics Integrated Intel HD Graphics 520 Graphics Specs (300MHz base frequency, 1.05GHz max dynamic frequency) Communications 802.11ac 2x2 MU-MIMO WLAN, Bluetooth 4.0, two webcams (front and back) Accessories Backlit keyboard, includes Acer Active Stylus Pen
Supplier can only accept defective product returns for this manufacturer. You may need to call the manufacturer directly depending on the sitaution.